Since we started developing expedite, we've spent a considerable amount of time meeting with insurance carriers to better understand their eDelivery needs and getting feedback on expedite's design and functionality. We've also attended numerous industry conferences, such as NAILBA, to keep a pulse on the trends and future of eDelivery and other insurance technologies.
We were excited to be at NAILBA this year for our second time and it was great for so many reasons--but mostly, to see some old friends that we’ve known for many years and meet some new ones that we hope to share experiences with for years to come. It was also great to have an opportunity show the industry how far we’ve come and to hear the positive feedback about our offerings.
You’ve probably already heard, but this year, we’ve introduced two new products: expedite (eDelivery platform) and Annuva (annuity maintenance solution). While developing Annuva and expedite, we spent considerable time, energy and resources ensuring that the User Interface (UI) of these new offerings led to enjoyable and efficient experiences. Wikipedia calls UI “the space where interactions between humans and machines occur.” But, in the context of Annuva and expedite, you can just think of the UI as the way the design makes you feel about your experience with the product.