IFS recently announced new integration capabilities between its process automation solutions for onboarding, account maintenance, asset movement and other processes, and client's CRM tools. With the CRM integration, financial services firms can make the most of existing data stored in your firm's CRM and open accounts and complete other requests quicker and easier.
In early 2015, one of the largest independent broker-dealers announced plans to ramp up its level of automation by over 450%. Now, a year later, the firm has automated many of its money movement processes including ACH set up, debit and credit transactions, checks, journals and federal wires. We had the opportunity to sit down with one of the firm's Senior Vice Presidents to learn more about what drove the project, how the firm measured their success, and the plans the firm has for automation in the future.
Let’s face it – financial services is, quite literally, “all about the money.” Sure, investors want to have a positive experience with their wealth management firm and a nurtured relationship with their advisor, but, at the end of the day they want to know that their money is in good hands. They want to know that their assets (money and securities) can be accessed quickly and easily when and how they want them. After all, what’s the point of achieving financial security if you can’t get your money when you need it?
Topics: Asset Movement